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We deliver digital transformation to the public sector from day one

Proven products and innovative methods that strengthen culture, people, processes, and technology for public services.

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What we do:

We solve public-sector challenges with world-class digital transformation

Advisory

Immediate answers to operational problems.

User relationships

Closer, citizen-centered interactions.

Engineering & technology

Digital transformation of processes with automation and data.

Team

Who we are

GovTech team delivering in LATAM, combining service design, data, and secure deployments.

  • Consultants, data engineers, and UX working as one squad.
  • Experience with public sector, smart cities, and citizen services.
  • Implementations with analytics, GIS/IDE, and automation.
About PublicTech
Mission
Purpose

Our mission

Democratize digital transformation in the public sector with fast, measurable delivery.

  • Deploy in weeks with ready-to-use packages (data, OIRS, automation).
  • Security and accessibility built in from design.
  • Continuous operations with monitoring and support.
Coverage

Our clients

Municipalities, regional governments, and public services that need speed and quality.

Municipalities Regional Governments Public Services
Clients

Our products

Packaged solutions to modernize public services fast.

Suite

Civic Suite

Open data portals, transparency sites, and IDE/GIS viewers to communicate performance.

  • Open catalogs and GIS/IDE dashboards
  • Search and tracking for procedures
  • Automated KPIs and PDF reports
Citizen CX

Citizen experience

Omnichannel support with OIRS, chatbots, and analytics to improve satisfaction and response times.

  • Chatbots and multichannel tickets
  • OIRS with SLA and live metrics
  • AA accessibility and UX
Automation

Smart government

Process automation with BPMN, integrations, and data collection so decisions arrive faster.

  • BPMN workflows and APIs
  • Data collector and validator
  • Observability and security
Academy

Advisory & academy

Executive coaching and hands-on training for public teams delivering value in weeks.

  • Cybersecurity, UX/CX, governance
  • PMP, ITIL, agile data management
  • Rapid modernization labs

Contact

Email

contacto@biosoft.cl

WhatsApp

+56 9 8418 8291